- Departments:311 Customer Service
- Divisions:Licensing, 311 Admin
- Title:Customer Service Director
Karen has worked for Provo City in 1989 as a payment processor for the Power Department where she would hand enter each payment. Through her years with Provo City she has she has been an example of excellent work ethic, and a strong will to succeed. Karen, through her proven ability to deliver outstanding results in all that is has been asked to do, was named the Director of Customer Service when the department was created in 2012.