Provo City Fire Department is licensed by the Utah Department of Health to provide emergency medical services (EMS) at the paramedic level to Provo City proper as well as areas within Utah County, up the North and South Forks of Provo Canyon. Each of the five fire stations in Provo is staffed at the paramedic level, providing 24 hour coverage for all EMS calls through 911.

Of the 77 certified responders at Provo Fire Department, 10 are certified at the EMT-Basic level and the remaining responders at the EMT-P, or paramedic level.

The mission of EMS through the Provo Fire Department is to provide a rapid, safe response to all 911 medical emergencies within the community, ensuring competent patient care of the highest quality possible in the pre hospital setting.