Scope
This privacy policy statement applies to all Provo City government websites.

Definition of Personally identifiable Information
For the purposes of this policy "personally identifiable information" means any information collected online that could serve to identify an individual, such as:

Information automatically collected: The following information may be automatically collected and retained if you look or search through our web pages, or download information:

The Internet domain and Internet Protocol (IP) address of the computer you are using to access our site;

The type of browser and operating system used to visit our site;

The date and time of when you access our site; and

Which portions of the website you visit.

The data collected serve as part of our statistical analysis about the use of our websites so we may better design online services and improve access to them. We do not attempt to gain personally identifiable information about individual users and associate it with IP addresses. The City does not use the information automatically collected to ascertain your personally identifiable information, except as necessary to prevent or investigate attempts to make unauthorized modifications or changes to the website or otherwise required by law.

Personally identifiable information provided by you: Except where specified, you do not have to provide personally identifiable information to visit or download information from City websites. Unless you choose to make your personally identifiable information available to us, the City does not collect such information from you except as necessary to prevent or investigate attempts to make unauthorized modifications or changes to the website or otherwise required by law. Be aware that government agencies may request personally identifiable information from you in order to perform requested specialized services.

E-mail or other information requests sent to a City website may be saved and used to respond to the request, forward the request to the appropriate agency, communicate updates to the City site that may be of interest to citizens, or provide the City web designer with valuable customer feedback to assist in improving the website. Any personally identifiable information an individual provides to a City site will be used solely by Provo City and third party agents with whom it has contracted to perform a City function on its behalf, unless the information is designated as public record by the City agency as authorized under Title 63, Chapter 2 of the Utah Code, entitled "Government Records Access and Management Act" (GRAMA).

Collection and Use of Information - Children's Personally Identifiable Information: Except as otherwise permitted by law, the City does not knowingly collect and use or disclose the personally identifiable information of a child under the age of 13.

Personally Identifiable Information Available from Governmental Websites: Information collected is subject to the access and confidentiality provisions of GRAMA and other applicable sections of the Utah Code, and federal law. Consequently, certain communications may be subject to public disclosure.

All records that are prepared, owned, received, or retained by a governmental entity that may be reproduced by certain means are considered public, unless they are private, controlled or protected as outlined in Sections 63-2-302, 63-2-303, and 63-2-304 of the Utah Code, or are records to which access is restricted according to court rule, other City ordinance, state law, federal law, or federal regulation. Information that is generally considered public records under GRAMA - and not made confidential elsewhere in the Utah Code or by federal law - may be subject to electronic access through Provo City's websites.

Data Security and Quality
Provo City is committed to data security and the data integrity of personally identifiable information available from or collected by City government websites. The City has taken precautions to protect personally identifiable information from loss, misuse, or alteration. Visitors should be aware, however, that even though protections are in place, the City cannot guarantee against the occurrence of hardware failure, unauthorized intrusion or other technical problems.

Unless otherwise prohibited by City law, federal law, or federal regulation, an individual may access and correct personally identifiable information whether or not the inaccuracy was created by accident, unauthorized access, or a change in circumstances. The City also reserves the right to use any legally appropriate measures to prevent, monitor, and investigate any attempt to deface, delete or otherwise tamper with or abuse a City website, server, database, information system or other City technology asset.

Non-City Websites
Visitors may link to various websites from City web pages. The City is not responsible for the privacy practices or content of external sites. Many of these sites, particularly those in the private sector, may not be subject to GRAMA, other sections of the Utah Code, or federal law. Those visiting external sites are advised to check the applicable privacy statement and be cautious about providing personally identifiable information without a clear understanding of how the information will be used.