Provo City

Residential Bill


How To Read Your Residential Bill


 
  1. Headline boxes highlight important account information.

  2. Current charges are summarized here.

  3. "Miscellaneous Charges" reflect previously applied deposits, adjustments, money transfers, connect, disconnect, and reconnect fees.

  4. Your electric service is summarized here. It includes a graphic representation of your usage over the last 13 months.

  5. This is the address for which service is being billed.

  6. This is the address to where your bill is sent.

  7. Your payment coupon is found here. Simply tear off and mail - making sure our address shows in the return envelope.

  8. If the words "Bank Draft" appear over the amount owed, then your bank account is being deducted for the amount owed on the due date.

  9. Your statement is printed on both sides. Simply turn the page over to continue reviewing your account.

  10. Additional services which can include sewer service, storm drain, garbage and yard waste are itemized here.

  11. Your water service is summarized here. Current usage is itemized along with a history. Your history is also represented with a graph.