City Services

police at briefingPolice

We work with citizens to improve quality of life, safeguard liberties, solve problems, and stop crime. 

We provide proactive service in a professional, compassionate manner.

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fire fighterFire & Rescue Provo Fire & Rescue has provided fire protection and emergency response since 1890, and today is a modern, professional, all-hazards response organization. 

Provo Fire & Rescue provides a variety of emergency and non-emergency services, including fire, paramedic transport, hazardous materials, rescue, fire prevention services, and public education.

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getting plane readyAirport The Provo Airport provides commercial service as well as being a general aviation airfield. Information on scheduled commercial flights, businesses and amenities located at the airport can be found here in our airport web page.

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building constructionBuilding in Provo If you’d like to build anything in Provo, you’ve come to the right place. We've explained below the role of each city department or division involved in the building process. Begin the application process by determining if your project is Residential or Commercial. On the Residential and Commercial pages of our website you will find guidelines for various types of residential and commercial projects and information on how to start your project.

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recordingChannel 17 Provo Channel 17 is a government access channel owned and operated by Provo City. Our aim is to engage Provo residents by providing entertaining and informative programming. We bring you the latest in Provo City news as we live stream the Municipal Council and Planning Commission meetings on Provo Channel 17 and online. We promote government transparency by allowing full access to a host of public meetings, such as work sessions and board of adjustments.

Other programming includes high school sports, live music during the rooftop concert series, local festivals, ribbon cuttings, and much more. You can catch a monthly recap on City Beat and catch up with the Utah Valley Chamber of Commerce on Taking Care of Business.

All of our programming can be viewed on demand. If you would like to see a story on our channel, please feel free to contact us.

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Group of electric metersCity Utilities PROVO311 handles all Utility Billing as well as connections or disconnections. Simply dial 311 or if you are outside of Provo City limits dial (801) 852-6000. Our knowledgeable customer service department can quickly and efficiently help you. If you are new to Provo City, 311 can help you get your water and power hooked up. We can even help you understand your billing statement, and of course help you pay your bill, or even set up automatic bill pay.

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facilities machineryFacilities Services The Facility Service Division is part of the Administrative Services Department. This Division is responsible for the construction, remodeling and maintenance of more than 550,000 square feet in City facilities. To fulfill these responsibilities, the Facility Services Division provides technical expertise, project management, preventive and ongoing maintenance services, asset management, contract oversight, etc.

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vector green mapMaps From our primary online mapping application Provo citizens can find important information relevant to their location or residence. Type in an address, or zoom in manually and use the Property Details button, then click the Details link to see your property information from Utah County, your school boundaries, your local and state representatives, zoning, your garbage pickup day and more.

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Filing cabinetsOmbudsman  The Provo City Ombudsman can help you resolve problems with issues related to services provided by the City of Provo. An ombudsman is a liaison or mediator between citizens and government agencies. The ombudsman is a neutral party that will aid citizens of Provo in resolving conflicts and seeking solutions to issues by fact-finding, investigating, and problem solving. The ombudsman is your advocate in dealing with City government.

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boutique store-frontProperty Coordinator  The Property Coordinator for the City of Provo is charged with managing all city owned property. This includes lease agreements, easements, rights-of-way, and property acquisitions. Provo City does not have information on privately held property or provide survey work to determine property lines on private property. If you have questions on a property title, you may contact a title company. If you need to have your property lines determined, you may contact a licensed surveyor to complete the work for you.

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