311 IS FOR NON-EMERGENCY CITY SERVICES & INFO Call 311 or (801) 852-6000 or go to provo.org for any City information or services you need. Contact Center agents are specially trained to answer a wide range of questions. If they don’t have the answer, they’ll find the people who do. You can get information about licensing , special events, permits, garbage pickup, and many other questions about the City. You can also report broken parking meters, street lights out, potholes, graffiti, abandoned vehicles, water main breaks, animal complaints, or any other situation that needs the attention of City workers.