covey-center-front-entrance 

FREQUENTLY ASK QUESTIONS

Q: Where is the best place to park?
A: The Covey Center has a large parking lot with wheel chair access located on 100 South on the south side of the building. 

Q: How will I receive my tickets after purchasing them?
A: Your tickets will be waiting in 'will call' at the Covey Center unless specified that you would like them mailed to your billing address. 

Q: When should I arrive?
A: We try to open the doors for seating about 30 minutes before the show starts. This may vary depending on whether or not the performers are ready for the audience to be seated. 

Q: Does the Covey Center sell refreshments?
A: We sell water bottles and chocolate truffles, all other refreshments are not allowed. 

Q: I tried to purchase tickets online and my card was declined, why has this happened?
A: The most common issue for a card declining is because the billing address or zip-code that was entered does not match the card that is being used. We suggest checking to make sure the billing information is correct or talking with your bank to ensure that the billing address you entered lines up with the information they have. The billing address may not always be the same as the address of current residence. 

 Q: I am no longer able to make it to a performance that I purchased for, what should I do?
A: The Covey Center does not accept refunds so we suggest either selling your tickets or we can exchange them for another showing of the same performance for three dollars per ticket. 

 

 

Employment Opportunities The Covey Center is owned and operated by Provo City. All hiring goes through the Provo City Human Resource Department.

Jobs currently open:

Technical Task Force

Night Cashier