• Engineering inspection The engineering division can provide you with electrical specifications and fees for all types of projects. More >>

  • Renew Choice RenewChoice Provo Power is happy to announce a pending option for customers to purchase renewable power for their home or business. Learn more at More >>

  • AMI Information neighborhood Provo Power utilizes AMI meters only to measure consumption for billing. To see frequently asked questions about the meters and the benefits please click below. More >>

  • Consumption Tracking Resource consumption data Provo City offers a consumption tracking resource so that our customers can monitor their water and electrical usage on an hourly basis. Register now and see how easy it is to monitor usage and habits and possibly conserve energy! More >>

  • Forestry urban-space2 Provo City Forestry Division manages over 30,000 trees that are growing under electrical power lines and facilities. Our crews also maintain (prune, remove, spray, and plant) over 13,000 Street Trees throughout the City. If you need a city or utility tree trimmed call (801) 852-6000 or file a report with the 3-1-1 Customer Service Portal. More >>

  • Power Outage Map 87505903_2726140714160676_6572607088931897344_o If you have questions about current outages, you can see details online. This map is updated with information about where outages are that we're working on. In addition, you can follow us on Facebook where outage information will be posted if it affects more than 50 customers. More >>


For utility account services (electricity, water, garbage), please contact Provo 311 Customer Service. Simply dial 3-1-1 in Provo City limits, or call 801-852-6000. You can also visit the customer service office located at 351 West Center Street Provo. 

Provo Power provides the power infrastructure (electrical grid) to customers in the Provo City boundaries. Provo Power, also known as the Energy Department, provides reliable electricity with superior customer service at a competitive price to the residents and businesses in Provo. The Department operates and maintains over 35,000 meters, 380 miles of distribution lines, 48 miles of transmission lines and 18 substation transformers. Provo City Power is the largest municipally owned electric utility in the state. 

Provo is a member of the Utah Municipal Power Agency (UMPA) which is responsible for the management and scheduling of all power resources serving Provo and other member utilities (Spanish Fork, Salem, Manti, Nephi & Levan). The generated electricity comes from many different resources, including coal, natural gas, hydro, and other renewable resources (solar/wind). Provo Power has established a goal that by the year 2030, 50% of our resource mix will be from reduced carbon and/or renewable resources. As of 2020, we are already at 39% and by 2021 with a new solar farm online we will be at 46%, and then with all planned resources (existing and new) we are projected to be at 54% reduced carbon resources by the year 2022.