If you disagree with the notice of parking violation you received, you may fill out an appeal online or appear in person to speak with a Traffic Clerk. Please be aware of the following appeal policies and procedures:
1. If the appeal is submitted within five (5) business days no late fees will be assessed during the appeal process.
2. A Traffic Clerk will review the appeal along with comments provided by the officer and photo evidence associated with the violation before making a decision.
3. A Traffic Clerk will inform you of the decision to uphold, dismiss, or reduce the parking violation (through email unless an email address is not provided). If you do not receive the decision within seven (7) business days, you need to call Customer Service at 801 852 6000 to verify the appeal was received and is being processed. DO NOT ASSUME YOUR CITATION HAS BEEN DISMISSED.
4. If the appeal is denied (upheld ticket) the civil penalty is to be paid within seven (7) days of a Traffic Clerk's decision to avoid late fees. You can pay online, by mail or in person at Provo City Customer Service.