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Online Payments for City Services

Provo311 Customer Service offers a wide variety of payment options for our customers including an Online Utility Account Center, an Online Portal for Licensing, and online access for Parking Permits and Citations.

To make a utility payment, you will need the account number found at the top of your bill. Through the online account center, you can sign up for paperless billing and even set up automatic payments. Please keep in mind that all credit or debit card transactions have a transaction fee of $2.95 for residential and $17.95 for commercial.

 

My Online Utility Account

 

To access the online portal, you will need your License or Permit number. Through the online portal you can update contact information, make changes to or cancel licenses, submit additional documents, and make payments. Please keep in mind that all credit or debit card transactions have a transaction fee of 2.95%.

 

My Online Portal for Licensing

 

To Register or Pay for a Parking Permit or to Pay or Appeal a Parking Ticket, click the link below. Please keep in mind that all credit or debit card transactions have a transaction fee of 2.95%.

 

Pay or Appeal a Parking Ticket

Register or Pay for a Parking Permit

 

To make a payment on Ambulance Fees, click the link below. You will need your 11-digit account number and zip code to access your account. If you have any additional questions, please call (801) 975-4385.

 

Pay Ambulance Fees

 

To review the Provo Recreation Center Membership fees, click the link below. If you have any additional questions, please call (801) 852-6600 to speak with a Recreation Center representative.

 

Fees and Membership Information